Responsibilities:
- Reach out to existing and potential customers to present our products and services.
- Closing sales deals via Inbound call, website and social media platforms.
- Monitoring sales performance by day, week, month.
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
- Follow up on daily customer service via Inbound call, website and social media platforms in order not to exceed SLA.
- Coordinate and handle cases with the outsource transportation.
- Handle tasks as assigned.
Qualification:
- Bachelor’s Degree or related field.
- Proficient in Microsoft Excel.
-Proven experiences as a telesales or customer service with at least 1 years.
- Able to switch shifts to work Monday-Friday, Saturday, Sunday and public holidays, according to the structure of the educational business (working 5 days/week).
- Experience in Sales customer service and consultant in education business would be highly advantageous.