Office Support Specialist (Edusmith)
Responsibilities
- Manage relationships between parents, students, and EduSmith, including handling office phone, Line, Facebook, and email communications.
- Arrange meeting timetables between students and EduSmith educators. Remind students and parents about upcoming meetings.
- Manage the use of office space for the classes and private sessions.
- Prepare books, exams, as well as other materials that are necessary for class operations.
- Support the management team and EduSmith educators on day-to-day issues as necessary.
- Assist in EduSmith's marketing events.
- Classroom management: facilitate classes throughout the year
- Internal communications: assist in the communication with teachers, counselors, students, and parents when needed.
- Provide support to primary counselors and academic mentors in their work, including document management, document check, exam score reporting.
- Proctor practice exams
- Build up and maintain database of student profiles and results, college admissions requirements, etc.
- Coordinate assigned tasks
- Solve unexpected problems
- Plan the operation for assigned task and make sure the tasks are done within deadline
Qualifications
- Bachelor degree in any field. (Welcome new graduated)
- Fluent in English Communication
- Excellent coordination skill
- Service-minded
- Work Well Under Pressure
- Being a collaborative team player.
- Required to have strong software skills including Microsoft Office, Word, Excel, PowerPoint and Google Suite skills.